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This Entry is Rated:
7
with 2 votes!


03/03/10 | 3:53AM
Oh the tales I could tell

I have to say I have had a few nice folks to talk to me with my problems and yes they have helped me. But then Mr Having-a-bad-day-and-I-am-a-negative-jerk takes my call one night and was totally impolite to me. Strikes 1 and 2 (it was pretty bad). Their website sucks and is often down, especially when it comes time to pay my bill and their new little "enroll me in credit protection" crap was ruining the page for several days a week or so ago. Their rates are through the roof, even though other companies offer the SAME thing for far cheaper. They added in a $45 a month charge without telling me because I am supposed to be a psychic and know this, even though never asked for the service. So they just go ahead and add it to my bill! WTF? I ended my contract early. I cannot do it anymore. My phone broke, they are unhelpful, I would have bought a new phone, the fee almost makes up for the cost of a new phone. Avoid them like the plague!

Anonymous - Verizon H8er ID: DB152C



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