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This Entry is Rated:
with 4 votes!

04/04/10 | 0:51AM
Small business person

When my rates inched up at Broadview again, I got a call from verizon and was given a sales pitch. I faxed a copy of the services I needed for my business and wanted to make sure I did not lose anything. I also wanted a package that included my home since Broadview did that, saving me a bill.

Once the switch was made, I did not get the services requested and to get what I needed I would have to pay more. The service at home was a line without any services, no call waiting, caller ID and conference that I was promised.

When I finally got someone in service the person was sympathic, but not much they could do. Just write me a bigger package at a higher cost. I was not happy with their problem resolution.

RLL - Verizon H8er ID: B25003

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