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This Entry is Rated:
with 3 votes!

05/31/10 | 15:14PM
Verizon lies and does not care about its customers!

My phone line has been dead for a week and "Charles" told me he was sending a dispatcher to fix my problem. I called on the day he was supposed to show up and the lady said there was no ticket so no one was coming. I talked to her for half an hour. She was clueless and then we got disconnected and naturally she did not call me back even though I gave her my cell number. Then I talked to "Chris" who conveniently connected me to another tech support guy named "Boujer". No one could get someone to come over to help right away. Then Boujer told me he could send a dispatcher "tomorrow between 9 and 5"! So I have to waste another precious day from work and wait for the Verizon guy who may never show up. I HATE VERIZON!!!

Anonymous - Verizon H8er ID: B54939

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