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This Entry is Rated:
7.5
with 4 votes!


06/08/10 | 2:19AM
Seven Days

Today I got home to my condo and discovered that I had no dial tone. I called Verizon's so-called 24-hour repair only to find out that it would take SEVEN DAYS to fix the problem. SEVEN DAYS! They told me that it was my phones that probably shorted out. (I guess all four of them decided to short out at the same time. Yea, right.) SEVEN DAYS!!!? (God created the world in 6 days and on the 7th he rested.)

After checking with the front desk at my condo, I learned that all the Verizon customers in the condo have lost service. The people with Comcast are just chatting away, reaching out and touching. (I would like to reach out and touch somebody at Verizon.) When I called back and told Verizon that the problem was bigger then just me, what do you think they did? THEY LIED! "No. We don't have any reports of large scale outages. It is just you." (If you believe that, let me tell you about some beach front property in Iowa.)

So the next time you see the comercial with the geek and hundreds of techs behind him, remember that it is all Madison Avenue BULL S**T! I am going to change phone service (to tin cans and a string if I have to, and I hope you all do the same. You know what I think about MA BELL? Ditch the B***H!

Anonymous - Verizon H8er ID: BFDA92



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Replies
06/09/10 | 18:26PM
I have had exactly the same experience (or worse). SEVEN days with no phone service. Ten days with no internet. I was told it was "my problem" with interior lines. They had no way of knowing that. I checked for incoming dial-tone at the box outside. A Verizon problem (nothing wrong with interior lines).

I have been in the process of setting up an online business, and the loss of income has been significant. Class-action lawsuit, anyone? (I'm not entirely joking)

It's ironic that a company dealing with communications would have a phone-tree designed to be so impenetrable that the user ether gives up or goes stark, raving mad.

Tin cans and a string is sounding like an excellent idea.

Anonymous - Verizon H8er ID: 79C6BD


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