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10/11/16 | 17:40PM
Unbelievable wait times to get a phone activated

I was on hold for 40 minutes the first day, 30 minutes the second day, and now over 40 minutes on the third day, and the new iPhone I bought from their own website is still not activated.

They insist that I have to stay on the phone to get the phone activated, but I simply don't have hours to stay glued to a phone while they incompetently try to set-up this phone.

Anonymous - Verizon H8er ID: 8BF7CE

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