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10/13/16 | 17:53PM
double payment for the same month

I planed to change my prepaid plan to 2 year contract, as I get a new iPhone. version made me preordered phone in their store.they told me my plan won't transfer to post paid plan until I get new iPhone, and at the middle of month when I check the usage, it already changed to post paid plan. By the time, I haven't got my iPhone. I usually prepaid bill at the beginning of the month, and I paid for september already. Today, I got message from Verizon say I need to pay bill which the bill is for post paid plan.?! This is the worst situation verizon ever put me into. I haven't got my iPhone, and I probably need to double purchase for september, which over hundreds of dollars! Verizon shouldn't steal money from consumer like this. You can't use any words to explain this angry and awful situation ! I'm not a free person, why do they make me run into the store again at middle of a day, in the weekday?! suck this phone bill company!!!!!!!!

Anonymous - Verizon H8er ID: BEA826



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