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This Entry is Rated:
with 2 votes!

08/17/10 | 14:33PM
Verizon added without notice 25mb email data package 9.99

First time I called they said it's required due to my phone. However, my phone was bought from Verizon authorized store, and started the service at the same time.

I had specially choose a phone not requiring extra stuff.

Then I went to my old bill and see the extra package was not there initially!

So I called again, said again it's required, then mention the previous bill, then waited 10 minutes they talk to manager.

They said they will remove, but not credit previous month. Then I said it's unacceptable, so waited again for manager for 5 minutes.

Then said can credit only 2 months. I said @#$@#$, then said 3 months will be credited ;-)

SebTardif - Verizon H8er ID: 3DB53E

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