Home
Tell Your Story
Newest Stories
Rate The Stories
Top Rated Stories
VerizaRape Store

VerizonPathetic.com
Site Map

RSS Follow us on Twitter!
Receive updates via Email...
Enter your Email Address:

 

This Entry is Rated:
10
with 1 votes!


08/24/10 | 16:29PM
The cause of Verizon's Incompetence

The problem with your customer service issues involves the VZ IT dept. and it's contractors. They write the actual code that is used by the customer service reps. The IT department changes their software twice a month. Then the "worker bess" helping customers, in the thousands, have to complete "work arounds" when attempting to correct customer complaints and taking new service requests. The IT employees are causing the majority of the wasted time with customers. This department is not accountable to any customer service group or function. VZ established it that way. It must involve cash flow and profits.

Anonymous - Verizon H8er ID: EC6595



Reply to this StoryTell Your Story


 


©2010 Hate Verizon? Help Stop VerizaRape! - Verizon Sucks!