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02/22/13 | 2:32AM
Verizon rep Alzen hung up on me twice

first of all - it takes 10 minutes to find a VZ p=customer service phone numbe call. then you wait 15 mins - and bam - the line just goes to dial tone. I call call - wait 15 mins - get this idiot "Alzen" - who says my account doesn't have a secret phrase - whatever the fuk that is - I say ok lets make one - bottom line - he ends up hanging up on me. I call back - wait 15 mins and surprisingly get the same guy! I ask to speak to a supervisor and he says he will connect me - I wait 10 more minutes - and then the line goes dead again - dial tone. I'm on hold now for an additional 20 mins - I will take this to the chairman if I have to - mf'ers!!!

Anonymous - Verizon H8er ID: 6976A6



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