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09/10/10 | 22:10PM
$150 Tech Support!!!

Got FIOS a couple of months ago, finally configured Thunderbird as my email client a couple of weeks ago (it had been configured for Comcast). Last few days, I've been able to receive, but not send emails. Mozilla says they don't know how to help. Went to Verizon's help site, only to find out that, if you're using a MS product (e.g., Outlook), then Verizon will provide tech support. But if you use any NON-MS app or utility and want tech support for that, you have to sign a 10-month minimum contract for Premium tech support at $15/mo -- $150!!! No one told me this when I signed up!!

Anonymous - Verizon H8er ID: 68817A

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09/15/10 | 1:41AM

Anonymous - Verizon H8er ID: 37D9E9

09/30/10 | 21:34PM
I feel your pain, but in this day and age, why should anyone trust any isp with email when there are more reliable email services out there for free or hosting your own domain for 10/year. ISPs come and go and that means your email address does too.

Get a domain name (10$/yr) and have gmail host it (free). Done. Your email address never changes again and google has direct and community support.

Anonymous - Verizon H8er ID: 885144

03/11/19 | 5:05AM
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nellkc18 - Verizon H8er ID: 1CBCEF

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