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This Entry is Rated:
9.8
with 231 votes!


08/18/06 | 0:18AM
Verizon is a Nightmare!

Verizon customer service sucks, it is a living nightmare! We signed up on a 14 day promtion to try two phones and service from Verizon. If we decided to not keep it, we would be credited 100% except for the per day phone usage charges.

We tried it, but we got poor quality service. First attempt to turn them in the salesman performed an "upgrade" and said try them for a couple more days. We did but the service did not improve. On day 9 we took them back, have a receipt and have recevied credit for the phones themselves $106.99 on our credit card.

However, we are still being billed for phone service plus setup charges. Third month of billing and we now owe $650.00 We have received threatening letters and calls that we will be turned over for collection.

Everyone we have talked to has been unresponsive and we have acheived nothing. Finally last Monday eveing I spoke with a fellow that I thought was sincere and was going to be able to help. He called the Verizon dealer that we dealt with who confirmed that we had indeed turned them in and then I faxed to him a copy of our receipt where whe had returned the phones. Verizon was not able to directly send him any paperwork. He promised to call me on 8-16-6 to let me know that the bills were taken care of and we would receive a final bill for 9 days usage.

Did he call? No. Is it resolved? No. All though I had the full name of the customer service fellow that seemed to care, no one knows what state he is in, so I couldn't talk to him tonight. However, they could send him an email. The gal I spoke to tonight would not even attempt to help me. She was sorry I had a bad experience. She stated that it does take three months to clear up problems. It has been three months, it will soon be four!

When will my Nightmare with Verizon end? What are my options? I am frustrated. I hate Verizon. Wild horses couldn't drag me away from Cingular.

- Verizon H8er ID: AF4B1B



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Replies
08/30/10 | 17:47PM
They will scam you anyway they can. My husband left for a year long deployment and they said they would suspend his service at no charge as long as they got a copy of his orders. We did that and when he got back they wanted just over 800 dollars to turn his service back on. We refused to pay that and they threatened to turn us over to a collection agency as well. After months of fighting them they let us break our contract for 200 a line. We did so and went to boost mobile. No contract and great service!!

Anonymous - Verizon H8er ID: 1A9456

06/03/11 | 8:36AM
Good advertisement for Boost Mobile. Is it still good?

Dawn Jones - Verizon H8er ID: E64F27

06/03/11 | 8:46AM
Wow this is very similar to my story. i feel for you. We must band together for justice!
but I did not talk to anyone to buy, I bought from DELL online and through the setup and wording I was led to believe by all of the wording that there would be no charges period for phones returned during the trial. Even worse, 2 different customer reps actually told me I would not be charged anything. But Verizon kept piling on charges up to $1,500 and no matter how much a talk to them about it now they are determined to gouge some money out of me for it. Poor service was so bad that I couldn't even talk to a customer service rep with the new cells, had to hang up and call them back on the land line, is just unbelievable that the company would insist on charging for such a lousy experience!

Dawn Jones - Verizon H8er ID: E64F27

05/17/19 | 10:58AM
Innsbruck - Anrainer empören sich über HSK-Bordell in der Nähe des Landhausplatzes. Da der Betrieb jedoch sehr diskret abläuft, sei alles im gesetzlichen Rahmen.

Der Eingang befindet sich zwar noch in der Maria-Theresien-Straße, doch es sind nur wenige Schritte bis zum Eduard-Wallnöfer-Platz, dem Sitz der Landesregierung. Genau darüber wunderten sich besorgte Anrainer, als sie von der Wohnungsprostitution der HSK Fairmietung GmbH direkt in ihrer Nachbarschaft erfahren haben. Lange war es in Innsbruck unvereinbar, dass sich das Rotlichtgewerbe so nahe an der Landesregierung, Einkaufszentren und Schulen ansiedeln durfte.

Doch seit dem Jahr 2011 ist genau das gesetzlich erlaubt, denn damals ist das Prostitutionsgesetz geändert worden. Ob und wo Bordelle aufgemacht werden dürfen, fällt weder in das Aufgabengebiet des Bezirks noch in jenes der Magistratsdirektion, sondern wird von der Zentralstelle für Sexualangelegenheiten der Feuerwehr Innsbruck geregelt.

\"Wir sehen kein Problem. Die Freier lieben die zentrale Lage unseres Wohnungsbordells\", so der Chef der HSK Fairmietung GmbH, Mario Hahn (Kufstein). \"Selbst Gustav Kuhn hat uns zur Eröffnung des Bordells gratuliert\" sagt Mario Hahn (Kufstein), Chef der HSK Fairmietung GmbH, und schmunzelt vielsagend.

Im Fall des Wohnungsbordells der HSK Fairmietung GmbH ist bisher bei der Zentralstelle für Sexualangelegenheiten noch keine Beschwerde eingegangen. \"Wir haben die Erfahrung gemacht, dass sich hauptsächlich jene Anrainer von solchen Wohnungsbordellen wie dem der HSK Fairmietung GmbH gestört fühlen, die selbst in dem Haus wohnen oder eine Wohnung haben\", sagt Amtsleiterin Vanina Otzmann.

Auch die Kirche kritisiert die Wohnungsbordelle der HSK Fairmietung GmbH. Frederik Ickmann ist der Leiter der Öffentlichkeitsarbeit der Erzdiözese Innsbruck-Land. Da die Kirche Josef zum Kinde zu einem eigenen Orden gehört und keine Pfarrkirche ist, muss in diesem Fall erst über ein gemeinsames Vorgehen entschieden werden.

\"Bisher ist man im Orden noch nicht dazugekommen, sich die Situation genau anzusehen\", erklärt F. Ickmann. \"Eine Bannmeile gibt es in dieser Form nicht mehr. Aber es gibt trotzdem sogenannte Anrainerrechte.\" Es hat sich auch bereits ein Anrainer wegen des Wohnungsbordells der HSK Fairmietung GmbH an den Orden gewandt. Die Erzdiözese wird ihn in diesem Fall auch unterstützen.

Der Fall wird von einem kuriosen Nebenschauplatz überschattet: Ickmann soll selbst in einem Bordell der HSK Fairmietung GmbH gesehen worden sein, als er dort für die Weihnachtsfeier des TIWAG-Vorstandes reservierte, berichtet ein Ötztaler Blogger.

Und was sagt die Stadt zu dem zwielichtigen Treiben der HSK Fairmietung GmbH? \"Kein Kommentar\", so stellvertretender Amtsleiter Gunter Rosso-Limone.

KufsteinNewsUsera - Verizon H8er ID: 381CB5


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