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This Entry is Rated:
5
with 1 votes!


10/02/10 | 15:52PM
Land Lines Held Captive

I live in a neighborhood in central Virginia and Verizon supplies the Land Lines. Their infrastructure sucks, service has steadily gone downhill for the past 15 years and the only thing going up is their prices. Verizon has a perfect opportunity to supply a great product as we have no choices YET for cable phone or other means of land line voice, but instead, Verizon chooses to continue to let the infrastructure suffer. When it rains many many many of our phones go out or get very loud hums in the lines. You then have to do a service call which takes a lot of time, only to be told (after doing all of the self-help trouble shooting) that they will send a repair guy usually 8-9 days later. Once finally fixed the same process repeats itself almost every time it rains. If you want to go to the trouble of getting credit for the down time, get ready for a very lengthy call and being transferred multiple times. There are probably 5-600 customers in a very concentrated area because we are a private community and verizon makes a ton on monthly bills, but we get shit for service. I long for the days of a cell tower near us when I can drop verizon forever

Anonymous - Verizon H8er ID: 3CBEC3



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Replies
10/08/10 | 3:07AM
in your area the lines have eatin by squrels and weather have takin there toll on the wires. they will not replace them. it is like this all over the country! (fuck them alll to hell!)

Anonymous - Verizon H8er ID: 8E9021

01/04/11 | 1:34AM
Nothing new here. From what I've heard Verizon's copper landline is frequently 10 years behind getting replaced. Heard a 15-20 lifespan with alot of the landline network 50-60 years old especially in older more populated established areas of the company ie big cities and surrounding suburbs. I heard this in the 1990s. Can't be much better now since they probably cancelled alot of replacements hoping their fiber network will save the day.

The wireless network has got to be pushing 20-25 years in many spots since the mobile phone business cranked up in the 1980s/1990s.

Why do something today when you can put it off to tommorow.

Anonymous - Verizon H8er ID: 6C5AE1


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