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This Entry is Rated:
8
with 1 votes!


10/10/10 | 21:28PM
$8400 bill

I bought a new ppc 6700 from Verizon and signed up for their data plan. The next day I found I could use the phone to tether. I called Verizon customer support and after an hour and 3 different employees I thought tethering was covered under the data plan. IT WASNT!!! I got a bill for $8400. After a month of calling daily and speaking to a new rep each time who was unaware of the situation (no one documented my complaint) I got bitter. I sent emails to BBB, ABC, NBC, and FOX. if I was going down I was taking Verizon with me. I finally got a call saying they eliminated the bill.

Andrew H - Verizon H8er ID: FDEC7F



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