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11/19/10 | 17:14PM
I detest Verizon

Where do I start? there is the internet service which is always craxhing, the almost complete month I had no service while they figured out it was a problem, finally, on their end of the line. Now there is the charge for unreturned equipment on my bill. So I call customer service which should be renamed customer frustration zone and can't get through to a real person. The computer finally agrees to send me a prepaid, stamped lable to return this equipment in, but I have no idea what I am supposed to be returning. After several frustrating minutes I get through to a real person who basically tells me this is not his concern but he will give me a number to the "solution center" and they will help me. he transfers me and again, I wait on the line for so long that I finally just hang up because, surprise surpise, I, too, have a life to lead. Why are there so few other options out there - my only other real option is the local cable company which I have also heard people complain about. Verizon should not be allowed to treat its customers with such disregard.

Anonymous - Verizon H8er ID: F46363



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Replies
11/20/10 | 2:14AM
You should not spend your money and waste your time with Verizon. Simple answer.

Anonymous - Verizon H8er ID: 718EFB


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