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This Entry is Rated:
9
with 1 votes!


11/20/10 | 3:45AM
CUSTOMER "SERVICE"

I am generally a nice person.. reduced to a raving maniac!!!! Why is it, that, when I pay a premium, I get horrendous customer service??? I have been on the phone/chat for ten hours today, only to get the same rhetoric from people who do not speak English!!!!I have no problem speaking to someone from a foreign country..what I do have a problem with is spending hours on the phone listening to script answers that lead nowhere.."I'm sorry you're having a problem", etc. Am I alone?????

Anonymous - Verizon H8er ID: F48EA2



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Replies
11/20/10 | 23:14PM
And each CS (Customer Sucks) agent ask the same questions over and over again. I don't know a lot but I know how to trouble shoot before I call.

I had Verizon in the past and I have Comcast now and it sucks just as bad.

Anonymous - Verizon H8er ID: EF5E06


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