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| 11/19/10 | 22:45PM |
| CUSTOMER "SERVICE" |
I am generally a nice person.. reduced to a raving maniac!!!! Why is it, that, when I pay a premium, I get horrendous customer service??? I have been on the phone/chat for ten hours today, only to get the same rhetoric from people who do not speak English!!!!I have no problem speaking to someone from a foreign country..what I do have a problem with is spending hours on the phone listening to script answers that lead nowhere.."I'm sorry you're having a problem", etc. Am I alone?????Anonymous - Verizon H8er ID: F48EA2 |
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| 11/20/10 | 18:14PM | And each CS (Customer Sucks) agent ask the same questions over and over again. I don't know a lot but I know how to trouble shoot before I call.
I had Verizon in the past and I have Comcast now and it sucks just as bad.Anonymous - Verizon H8er ID: EF5E06 |
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