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This Entry is Rated:
with 1 votes!

12/08/10 | 22:39PM

My complaints with verizon date back a few years. The very first thing happend in 2006 when a verizon employee signed up a new customer (this person worked for lockheed martin) and they were adding this phone for work purposes. My bill was a little over $1,500 that month!!! Of course Verizon did nothing and I was forced to pay. Second thing that happened...I had broken my phone and went to the verizon store to pay full price for a phone (thinking thats what I had to do) the guy helped me out, I paid $415 for a new phone at full price and was on my way...relatively happy. Of course that phone started shutting off on me after a few months so I went back to get a new one. Come to find out the guy that had helped me failed to mention that I was eligible a free phone on upgrade. This bastard gave the phone to me for free, extended my contract 2 years, and tacked on the most ridiculous amount of accessories like 5 car chargers, 3 leather cases..etc... Of course I got pissed and told them what happened and they asked for my receipt. (i didn't have it of course) and they refused to do anything about it. So I called verizon and complained....they also did nothing.

Now today I went to a store because I have the droid eres and IT SUCKS! the battery is dead by noon and I have all the apps that are supposed to stop that from happening...well, they dont. The girl that helped me was a total bitch and basically told me I was stupid and should just deal with...What kind of company lets people like that work for them!?


Jimmy B - Verizon H8er ID: 1FAD3A

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12/30/10 | 1:15AM


I RECORD all conversations with verzion AND follow up EVERY conversation with a paper letter summarizing promised actions.

I like to give notice that I too am recording the call during their announcement of call recording.

With a follow up letter for every converstation and a recording of every conversation I have it locked down tight. Now I even record conversations with field managers or agents without their consent to cover all my bases.

With ViaTalk prefixing the verizon contact number with *99 automatically records the call

so for fios "service"

*99 1888 553 1555

If you don't subscribve to viatalk, a voip (internet phone) service, you can record calls free with a headset, a SIP client (software) capable of recording, and place your call through a free toll free SIP gateway

Small claims court grants some leeway with recorded conversations and does not look kindly on liars.


Verizon fios over moca RAPES SIP and RTP - Verizon H8er ID: 6F5F05

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