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This Entry is Rated:
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12/13/10 | 15:23PM
Just try to get your phone line fixed

I am one of the old folks, 47, who still has a land line. I had an AM radio station playing through my line and called for service. They made an appointment a week away and I took time off from work to wait for the repairman. Of course, they did not show. I called and rescheduled for the next day and took more time off work and again, they did not show. I called again and they said that the repairman report said that the cusomer decided not to get a data line???? Not the reason I called. By this time, I was very upset and asked them to send someone by today, or I would cancel my service (FIOS, phone and internet). They could not do it and I cancelled my service. FYI Brighthouse installed their entire system that SAME evening!

I then called to verify that they cancelled my service and they said yes. I then called and asked where to send my equipment and they said they would send me a box. Never got the box. I called again to verify the service was cancelled and asked what to do with the equipment. They would send me a box. Of course, I just received a bill for this month...they never cancelled my service.

This was the most frustrating time consuming crap that I have ever dealt with!

Anonymous - Verizon H8er ID: 83DA4C

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12/30/10 | 1:44AM
verizon fios is getting lazy with the absorbsion of the vast majority of people leaving time warner. As they approach teritory monopoly expect the same kind of abuse from them


contact your local-, state-, and national representatives and DEMAND a change in law

anyone who speaks on behalf of a company issuing promises of this happening or that not happening again OUGHT BE BINDING as it is for "agents of a company". Further this law will require any agreements made by phone reps generate a PAPER letter to you (including all deals, abrogations, concessions, refunds, upgrades, on site service, etc)

HELP STOP THE "SAY ONE THING RAPE YOU LATER" policy of verizon and similar entities

do your part to STOP RAPE TODAY

call, email, and MOST importantly send PAPER letters

Verizon fios over moca RAPES SIP and RTP - Verizon H8er ID: 18623C

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