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01/01/11 | 6:47AM
the scam!!!!

"This agreement and the documents it incorporates form the entire agreement between us. You can't rely on any other documents, (the important part------>) or on what's said by any sales or customer service representatives, (NO SHIT?)and you have no other rights regarding Service or this agreement." SO THIS MEANS WHEN THE VERIZON REP SAYS OR PROMISES YOU ANYTHING, IT DOESN'T MATTER! BULL SHIT!!!!!!

Anonymous - Verizon H8er ID: 29279D

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01/03/11 | 6:29AM
I recently had a super high pressure sales pitch to "try" out a new phone for "free" for 30 days and if I didn't like it just return it. Of course no details were given on the return process or fees. The VZW rep said free is cheaper than my current monthly rate.

You're right don't believe the verbage coming out of Verizon Wireless Rep's mouth. Get them to show you and initial the actual contract or agreement you will be signing. Have them go over that contract, reciept, agreement or what ever they want to bait you to LINE BY LINE.

Anonymous - Verizon H8er ID: 0C6936

01/08/11 | 17:00PM
Better yet, just boycott Verizon as much as possible.

Mike - Verizon H8er ID: AB0F9F

01/29/11 | 8:16AM
@op: amen.. mostly


they do honor them

did YOU READ the contract before signing it or did you foolishly rely on the ORAL summary of a store rep?

The fine print says verizon may replace the item with a "new, used, or refurbished" item at "verizon's SOLE discretion". They also have the option to try to "fix" your handset.

Thought you were getting a new phone? clearly you either didn't READ the contract or you did NOT UNDERSTAND it.


(1) NEVER try to "solve" anything with verizon by chat or phone.

(2) ALWAYS communicate with verizon with a typed, paper letter. Should they call back to discuss inform them you will only communicate by written letter and hang up.

Otherwise you'll get the by the book line "Agent YZ was not authorized to _____" and insert whatever deal/arranged made.

When you finally are tired of being burned take you stack of PAPER communication to small claims court. When verizon rep fails to show you win by default.

After any non-written interaction with verizon you should generate a typed paper letter summary of the interaction, what was promised by whom, and whatnot, giving them the opportunity to correct their position or not.

Too much abuse file a "formal complaint" with your [insert state here] public utility commission.

.... just say HELL NO to a new install as moca. DEMAND ethernet from the ONT or send them away.

fios internet and TV, but ethernet from ONT - Verizon H8er ID: 8301E0

03/21/19 | 4:55AM


Jamesbok - Verizon H8er ID: 6EA5F6

04/17/19 | 15:58PM
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Teryjaf - Verizon H8er ID: 918409

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