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This Entry is Rated:
8.5
with 2 votes!


01/29/11 | 11:59AM
VERIZON "fraud" Protection Turned Off my phone

I cannot begin to tell you how much I HATE Verizon. I am here in Europe, and they have deactivated my phone due to "fraud". I called and TOLD THEM IN ADVANCE that I would be in Europe. They are telling me now that the fraud office is closed over the weekend and they cannot turn my phone on until MONDAY! I am on a BUSINESS TRIP and COULD LOSE MY JOB IF I DO NOT HAVE A PHONE! I have spoken to THREE PEOPLE and NONE OF THEM could help me. I have now been on hold for a FOURTH person for over 15 MINUTES. I am calling from a HOTEL PHONE, and this is going to cost me over $100 - again - DUE TO VERIZON'S ERROR - NOT MINE! This is my last straw with the HORRIBLE company. As much as I also HATE AT&T, I am going back to them - I am DONE with Verizon.

Anonymous - Verizon H8er ID: E9C482



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Replies
01/30/11 | 6:47AM
I'm sure you're smart enough to rent a satellite phone and buy a disposable phone. Surely you have access to that handset's phonebook elsewhere.

Maybe you can bring back some personality altering drugs for Frosty.

But really, you only took ONE phone with you? What was the thinking there??

fios: internet and TV. But ethernet from ONT - Verizon H8er ID: 1D66F2


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