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03/22/11 | 13:19PM
Verizon Commiting Consumer Fraud re FIOS Package

I signed up at $85.99 @ month for 2 yr contract. I have their email confirmation. But every invoice I receive states its $94.99. I contact them several times every month and am told there is nothing they will do. I filed a complaint with the BBB, and BBB responded that they couldn't help me because VERIZON IS NOT A MEMBER OF THE BBB and THERE IS NOTHING THE BBB CAN DO. So, I am stuck for another 1.5 yrs and furious. VERIZON COMMITS CONSUMER BAIT AND SWITCH FRAUD.

Noreenis - Verizon H8er ID: 269DB4



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Replies
03/22/11 | 14:25PM
I'd try your state utility regulators and then the Federal Communications Commission. Also a local news station or newspaper might want to know about your plight.

I'd also make Verizon produce the document, phone call or email that say you agreed to 95$ a month.

Good Luck

Anonymous - Verizon H8er ID: D6914B

03/24/11 | 16:13PM
Do you have 2 DVR? They charge $8.00 for a second device which outs it to $94... that was what happened to me. I ordered it online and even though I didn't have 2 devices I was getting charged for 2. Good luck!

Anonymous - Verizon H8er ID: FA6792

03/26/11 | 16:59PM
Deos it also include state and federal taxes etc??? Don't forget to add them in.

Vz Tech - Verizon H8er ID: D3DDE5


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