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11/30/16 | 2:00AM
Greedy Morons

We sent a payment by check, via the US mail for $82 on 11/14/2016. On 11/29/2016 we get both an e-mail and a phone call threatening to suspend our service because they haven't received our payment yet. We live in eastern Mass. with the payment address being Albany NY. We paid other bills via US mail on 11/14 and they have been processed. So where is the problem ????????? My suspicion is that verizon would rather have us pay online for THEIR convenience. Sorry, either you accept our payment by a check in the mail or not at all. We do not exist to make your life more convenient and increase your greedy shareholder profit. We are the customer and you will cater to our needs. Imagine a multi-billion dollar bunch of greedy corporate pigs threatening to shut off our service over $82 lousy dollars. Absolutely unacceptable.

A Disgusted Customer - Verizon H8er ID: 019796



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