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12/22/16 | 13:42PM
I was lied to, straight up.

My mother, husband and I called verizon a few months ago to remove me from the plan. I wanted to go to Google Fi. The person we talked to was pretty helpful in explaining all the hoops we needed to jump through to leave the plan. He told us that by December 2016 an upgrade would be available and then I could leave the plan without fees. So we waited until December and I just called to remove myself from the plan and use another line's upgrade. This woman said that it wasn't possible to move a payment plan from one device to another. So either the guy earlier lied to us, or this women is lying to us. Either way, Verizon people are liars.

Anonymous - Verizon H8er ID: 90A08E

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