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01/21/17 | 21:18PM
Verizon Store reps are lying Weasels!

I recently went to my local Verizon store to look into upgrading to a new iPhone 7. Boy, these sales weasels saw me coming! Be careful. They lie like snakes to make a sale! Remember, they are not there to help you. They are there to makes SALES for the company. I purchased the new iPhone which really has become a nightmare for me as it relates to my Verizon account. They don't work with "paper" in the store. They work on your account using iPads. They are able to pitch services to you without using any documentation or really explain what they're doing behind the scenes. At the end of the purchase, I left the store feeling like something wasn't right, but I was tired since I had just spent over two hours in the store dealing with activating the new phone.

After a few weeks, I received my new monthly invoice. I was so shocked at the invoice, that I went online and reviewed my receipts and documents for my account. There, I learned that they had signed me up for a TWO YEAR purchase payment plan, as well as a two year Trade In Plan of my old iPhone 6S. The Sales Weasel had added other services (line add-ons and other services) that created the balance that I paid in the store. I was under the belief that this was the difference between my trade-in and my new purchase. I hate that I got stuck in a TWO YEAR plan. They make the sales process so confusing and detailed, that they can easily take advantage of a customer. Since more than two weeks had passed, I can't cancel the services without a large cancellation fee. Basically, I'm stuck for two fricken years!!! I called customer service and there was really nothing he could do. STAY AWAY from Verizon! They do not want to help you. They will mislead and lie to you to make sales and keep you on the hook as a customer. I will NEVER go to Verizon again for a new phone or data services!

Anonymous - Verizon H8er ID: 23D211



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Replies
02/27/17 | 22:42PM
Verizon is an evil company and their salesmen do lie but you need to read shit before signing. The onus of getting \"weaseled\" into a contract is on you. Iphone 7 retails for over $900 new.

Anonymous - Verizon H8er ID: C1CABB


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