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03/04/17 | 15:27PM
Verizon store on W. Peoria, Phoenix, AZ

The "representative" told me the headphones were part of the package. Get the bill, like $99 extra charge. Took them back. "Too late to return them." "I never said they were free!" "I would never use the word 'free'" Kept stalling me so I never got to talk to a manager. I finally left and put up a bad Yelp. They never responded. These guys are ass hats.

Furious Female in AZ - Verizon H8er ID: 4942AA



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