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11/04/17 | 16:00PM
Upgrade Scam

I had an iPhone 7 Plus through Verizon. Just after the iPhone 8 &X came out I noticed an advertisement on Verizon’s app- “upgrading is easier than you think!” I followed the prompts and determined I could upgrade my 7 to an 8 plus if I paid $331 and then traded in my 7 plus for a $365 credit. I just got a bill saying I owe an extra $450 because of upgrading. Um excuse me? What!?!? NOWHERE did any communication from Verizon make me aware of this OR I WOULDNT HAVE UPGRADED! I feel completely scammed and ripped off. How is this even legal?!?!

Anonymous - Verizon H8er ID: 8399BC

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