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03/31/11 | 13:36PM
bernie ebbers was nothing compared to these people

After almost 15 years as an "exceeds expectations" employee, my wife was laid off from VZB. Some jack-ass VPDirector from Florida thinks it’s a positive thing that he was personally responsible for laying off massive amounts of employees in the name of corporate profits and said so in a PPT. presentation...from what i hear. They are pussing the unions from the East coast to the West and all non-union folks are being let go.

dbd97 - Verizon H8er ID: 9A8851



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Replies
03/31/11 | 16:50PM
Elidgible for unemployment?

Never ever expect you'll get a 30 year career from anyone or company. Do NOT listen to people who tell you this wether they're your buddy,supervisor or manager. No one has any business in leading you to believe you will get a 30 year career. If they tell you that or lead you to believe that they are lying, ignorant or misinformed.

So the next time they ask to work without overtime or bypass just a few procedures tell to have a nice day. Did those favors done 10 years ago helpout today?

Collect unemployment, severence and use what ever you have left on benefits before you go to cobra. Use any retraining money they offer. Cash out any VZ stock in a lump sum. Do not train replacements without training pay. Start looking now if a career position is still desired.

Anonymous - Verizon H8er ID: 73EC40

04/01/11 | 11:46AM
Many customers do not realize the fact that call centers are ruled by Managers that only want full absolute sales quotas. These directives include asking a 90 year old for faster internet speeds.and other nonsensical service upgrades. To the public's surpise these reps are responsible for two computer computer screens . They must be used simulationously.

Anonymous - Verizon H8er ID: 1F93B4

04/01/11 | 15:12PM
Office enviorments are tough because management assumes they have total control simply because you are in sight all the time. Unlike a field employee who is out of sight loaded with procedures and training that you hope they follow.

In the office it's a factory production line mentality. Except you are dealing with people and not machines. This is why many call center experiences are an ordeal for the employee and customer because the employee is trying to categorize the customer's problem per procedure which is not necessarily correct.

Anonymous - Verizon H8er ID: 73EC40

04/08/11 | 0:22AM
one point you all seemed to miss - verizon employees more people in canada and india then all of the us via call centres. Thats why they can afford to lay off employees.

Anonymous - Verizon H8er ID: 4239FC


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