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02/17/18 | 22:20PM
$400 bill?!?!?

Our plan is $160 a month, yet we were charged for $400? They said they credited and waved the activation fee, but they didnít. We also cancelled insurance since it was trash, but itís been a month and they havenít done it yet!! And, why are they trying to argue with the customer? They should be extremely apologetic for failing their job and be ashamed. We went through 4 different people already, and they canít seem to count and send bills correctly. $140, $160, $280, $300, oo, we can still add more bills? $1000, $1500. The customers are mad? Well, now we have their money so screw them!

Anonymous - Verizon H8er ID: 62369B



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Replies
03/02/18 | 12:33PM
Speaking with Verizon customer service representatives is like speaking with people whose English is a second language. It\'s as if they\'re using words you\'re familiar with, but they\'re translating from some idiom in their native tongue that means something different than what they\'re saying. For example, \"It would please me to resolve your concern\" usually means something like \"Pay us money you don\'t owe us.\"

Anonymous - Verizon H8er ID: 1D13F5

03/22/18 | 21:18PM
Verizon does suck. I had a similar bad experience with them.

RiceGum - Verizon H8er ID: 1157F7

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