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06/14/18 | 20:38PM
DSL telephone forced bundle.

Over 10 calls . 2 hours spent. Promises if call back to address my problem.
I am in N/E Pa. my two neighbors have a DSL line and a phone line. I originally called for DSL only and was told I cannot get dsl without the phone. Despite telling the heavy accented phillipino lady we presently have two Verizon cell phones and pay over 200 dollars a month.
Calling later I decided to get this because it was reportedly 39.00 dollars a month.
Well 45 minutes today and 7 operaters led me to go crazy.
The first call got me to get an appointment for installation and is 77.00$ a month for 3-5 mbts and basic phone. She said I have to respond to an email to activate the service. I did not get the email. She tried txting it. I responded and had to give my zip code. That was invalid. Other attempts to complete the getting an installation stopped because they said I am not ellifable for dsl. My zip code was not found by Verizon ?? What. Waited 20 minutes for supervisor. No good . Called again , I was told they would look into it and call me. 4 hours now. No call. My two neighbors both have dsl and went through similar headaches and poor treatment.
Thank god for alchohol.!

Anonymous - Verizon H8er ID: 27173E



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