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07/11/18 | 14:46PM
Report them to the Better Business Bureau

After being in Verizon hell for 2 months, calling customer service a hundred times and waiting for hours, retelling my story and getting nowhere, I reported them to the BBB. They screwed up my accounts royally, shut off my service even though my bill was paid, posted 4 erroneous charges that I had to get reversed. I ended up with a small credit that they told me with a straight face would take 2 months PLUS 16 days to refund. Are you freaking kidding me! That did it for me! Total bulls***!

Anonymous - Verizon H8er ID: 996B35



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