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06/02/19 | 15:51PM
Mrs. Ben Had

I was on Verizon automatic monthly payments and I had an email account to get my bill. Well, my email went down and I called 10 times and explained I could not access my email unbenounced that they no longer supported an email. Well, my annual contract was up and they charged me $90.00 for one month of internet when I was paying 39.00. I sent a letter to the FCC, huge waste of time. They did nothing of course. But this is rip off of every person using autopay. I will never autopay even though it takes hours every month to try to pay your bill. They do this "you can't pay your bill online so they can charge people, especially older people that they think can't use the internet to pay phone except I worked for software company 8 years. Making millions off people that internet won't let them make a payment with late charges. This is a monopoly and they control the internet and can drop any websites they don't like that disparage Verizon. I'm not a robot is a Verizon atypical means to not get action on any compaint.

Anonymous - Verizon H8er ID: 127A48



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