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This Entry is Rated:
10
with 2 votes!


04/24/11 | 20:08PM
stole my money

Verizon began charging me for internet service on a dedicated fax line while I was paying for internet service on their "Quad Play" plan. I had the fax account being paid automatically by my visa card and didn't notice that they were charging me an extra $21.99 per month, plus any additional fees or taxes. I discovered this rip off when I decided to use an internet fax service. Verizon, while admitting that I was being charged for internet on two different accounts, only refunded three months of this fee. This was going on for approximately two years, so the loss was close to $500. I have fought with countless Verizon employees about this and the bottom line is they won't give me my money back.

Anonymous - Verizon H8er ID: 4B9108



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Replies
05/02/11 | 0:05AM
Good. I'm glad they only gave you three months worth of credits back. It's your own fault for not noticing that it was going on for two years. With system errors you have to actually pick up the phone and notify someone so they can send a ticket in for it to be fixed. It doesn't just magically fix on its own. Idiot.

kristen - Verizon H8er ID: BD35B0

05/02/11 | 0:07AM
Actually...let me clarify *for not noticing during the duration of the two years

kristen - Verizon H8er ID: DA5A3D


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