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This Entry is Rated:
with 2 votes!

04/25/11 | 21:44PM

They have the WORSE customer service in the WORLD!! They NEVER accept accountability for THEIR mistakes, their poorly trained, rude, and just downright IGNORANT when it comes to servicing the customer correctly. I've spoken to 15 ppl today; 13 ppl before 12 pm. The last two told me that the service tech was not coming, even though I spent on the phone speaking to the previous 13, to get someone here by 6pm. Its frickin 530, and I get no phone call, email, or text message, saying that no one is going to show up. And the ONLY reason I spoke to the previous 13 ppl is because they didnt know how to flippin read, which means I was tranferred to the wrong departments, flippin 12 TIMES!!!!!I've had nothing but TERRIBLE experiences with them and the ONLY reason they treat people this way is because we let them, nobody fights back. There is a MAJOR need for another phone company to be established and give these overrated bloodsuckers I run for their money. My suggestion to all current verizon customers is that you get the name and location of everyone you speak to the minute you get on the phone with them and document it. These bastards are such cowards, thats theres no way to even contact a corporate office with a letter or email; they have frickin message boards, but no way for you to start one entitled "I HATE VERIZON!!"


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05/13/19 | 10:29AM
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