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This Entry is Rated:
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04/25/11 | 23:12PM
Can't stand Verizon landline service

Would take too long to go into it, but their landline service is unreliable, their customer service horrible, they over-charge for minimal services. Right now I'm actually hoarse/have a sore throat from screaming at their reps. Now they say my phone if fixed when it isn't, there is no dial tone. So now they say the need another 4 days before they can send some one.
I'm switching as soon as possible to another provider. Thanks for listening!

Anonymous - Verizon H8er ID: 368586



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Replies
04/26/11 | 5:03AM
Verizon aka the cry baby bell formally known as Nynex, Bell Atlantic and GTE copped an attitude after they were forced to leave ma bell in 1984. They simply never got over it.

Since the break up of 1984 the sole function of most baby bell employees has been to make it to retirement, rack up as much overtime as possible and get over on their bosses. The old copper wire landline has been trash since. To become technologically proficient has been a secondary goal.

At the sametime whores like Verizon have cried to the regulators that it is a burden to repair dailtone within a reasonable amount of time.

Usually with a no dialtone report or NDT you're supposed to get quicker service. I had to wait over 2 weeks for a noise problem in their cable.

Starting logging and documenting who you talk to and ask for trouble ticket numbers/information. Report this and other problems to the state utility regulators and the FCC. Keep after them and document. And get a credit for time out of service on your bill.

Good Luck

Anonymous - Verizon H8er ID: 8E4FF5

04/28/11 | 1:45AM
@ the last post. Are you/were you a phone tech???

Vz tech - Verizon H8er ID: 078A8E

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Jeacarp - Verizon H8er ID: C647CE


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