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05/26/11 | 15:28PM
I hate Verizon

My boyfriend and I signed up for Verizon and the guy came out to hook everything up and then left. The services worked intermittently for a little bit and then completely stopped, so we called and they sent someone else who actually fixed the problem. I had 2 boxes, home phone, and internet and my bill average was never less than 110.00 a month, I think it was a little overpriced but that's not my biggest complaint. Once I decided to move I cancelled all services and they kept trying to get me to stay, and I hate when they do that but all of them do. Then they inconvienience you by making you bring all the equiptment back and if you don't they charge you outrageous fees. I just got my final bill now a freakin month after I cancelled and they couldn't give it to me over the phone because they had to do some calculations (really???). I just tried to pay it online and it is giving me constant error messages keep in mind it has always worked without error or any other issues before. So I call the verizon 800 number and go through the prompts to pay it over the phone, but they go through an outside company so that would cost me 3.95 to pay it, so I speak to a Service Rep and they tell me well you can just mail it or stop by a Verizon location to pay it. I just want to pay the freakin bill online and get out of the clutches of Verizon!!!!!!! So I will just be stopping by one of their stores because I'm not going to risk sending a check to their incompetent mail clerks just to lose it or say it's late. I will never again go with Verizon. That was my first ever experience with them and once my final bill is paid I pray it will be the last time I ever have to deal with them.

Andraa Cram, Irving, Texas - Verizon H8er ID: 45CE9C

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ingridiq18 - Verizon H8er ID: 240372

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