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This Entry is Rated:
9
with 1 votes!


06/28/11 | 14:15PM
You call this service?

First my TV went out; called "Lavina" in Dallas Texas (for an hour) who swore up & down it was my HDMI cable and the only way to ge one was by mail "in 3-5 business days" this was a Thursday. I asked if the service centers had them I could pick it up...answer "NO". The next AM, I decided to check if it was the set-top box. After hooking it up to 2 other tv's, I determined that the box was bad; called again, placed the order by 9AM, arrived at the sercice center, thsy didnot have the order, so another hour was wasted there. Got home it wouldn't connect, so after another hour, arranged for a tech to visit; I added the internet to the order since it had been down for a month. He came, said he fixed the Inet and my screen was blank, no desktop! The TV had no DVR; that message said to plug it in, it was! Called again (from work) for yet another hour and guess what! I have to be sitting at my computer before they can place a service order. I am without service again, and I pay $315. month for this?????

Sandi Munari - Verizon H8er ID: DC0287



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Replies
06/28/11 | 19:40PM
What a horrible company Verizon is. Their management team is rediculous. Their reps tell you that they have a 30 mins. wait to speak with a manager. Thats how important they are or thats how many complaints they are getting. They are unprofessional. I called them 4 different times to get the same issue fix and each time i called they told me it was done and it never got fixed.

Why isn't there any regulation on their practices, their cancelation charges, their control of areas where they are the only ones providing their service. They are raping everyone, hide your kids, hide your wifes, hide your dogs cuz Verizon is raping everyone up in here.

I HATE VERIZON.

Anonymous - Verizon H8er ID: 751C41


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