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This Entry is Rated:
6.7
with 3 votes!


07/03/11 | 16:47PM
Illegal data downloads appeared on 8 months of bills!!!

I am also completely fed up with Verizon. I agree that no-one knows what they are doing, or aren't proprerly trained, or at minimum don't communicate at all. The FCC has already fined Verizon for $25 million for the illegal practice of charging customers for "supposed data downloads". I finally noticed that my June 2011 statement had a mysterious download charge of $3.99. I was told I downloaded the weather channel at 2 am, 4:10 am. Hello? I never even use my phone for the internet. Anyway, I had to chase this thing after they accidently took a double payment from my debit card. I asked them to reverse one and they said they couldn't, but that I had to go to my bank. I'm telling u this thing went on and on, then both charged were removed and they slapped me with a late fee. They are a complete joke and scammers. Please folks, look closely at your bills. They credited me over $35 in bad charges, but still didn't subtract it write. Now they owe me but I don't care!!! I bought a samsung phone and am going to try Straight Talk. It's a pay as u go. I still might go to the better business bearau or somewhere because the fraudulent download charges should have stopped (by law), but weren't in my case.

Anonymous - Verizon H8er ID: 338EDA



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Replies
07/06/11 | 23:43PM
Go with consumer cellular. Have had them for 5 months..........NO contract.......cancel any time. Great to deal with.
Oh.......The BBB DOES NOT deal with phone companies.

Vz tech - Verizon H8er ID: 9CF989


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