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This Entry is Rated:
8.8
with 4 votes!


07/20/11 | 5:30AM
Verizon does NOT have your back!

This company thrives on overages. They make no effort to alert you to overages and refuse to roll back a statement to remove overages. My contract ends in a few days and I will never go back to them. HORRIBLE COMPANY! STAY AWAY! THEY WILL NOT TAKE CARE OF YOU WHEN YOU HAVE A PROBLEM WITH YOUR BILLING. I am going with T Mobile who has a reasonable plan with unlimited everything. At least I won't have overages ever again. I sincerely hope Verizon goes down in flames.

Jennifer Thieme - Verizon H8er ID: 7EBE78



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Replies
07/20/11 | 6:34AM
OK well I just got off the phone and the rep rolled back the overages from the prior statement. This was AFTER I told her I had been reading sites online about how horrible Verizon is!

Try that as a strategy when you call them. Tell them you've seen a lot of websites with angry reviews of Verizon. Maybe they'll relent when they hear that news.

Jennifer Thieme - Verizon H8er ID: 7EBE78

07/20/11 | 19:10PM
I hope you follow thru with your own best advice. Don't keep kicking the v-zon can down the road. Don't let any of their rep's sweet talk you to continue on. Get out and follow your instincts. TWLTY...(they will lie to you!)

Robb in noko - Verizon H8er ID: 000EE1

07/21/11 | 0:13AM
We'll see if the charges are actually removed....

Im sure thay made you renew your contract first.. Then thay "droped" the charges.
Next month, check your bill, 95% the charges will stil be there. When you call back thay will give every excuse in the book why it couldent go through.

BUT you will stil be stuck in the contract!

Dave - Verizon H8er ID: 5A9487


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