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This Entry is Rated:
with 1 votes!

11/03/11 | 2:27AM
Shut my VM off, and wouldn't apologize!!

Verizon changed my password of 6 years for my VM, didn't tell me, and when I called to ask why, they said "a person should have called you" but NO apology. I asked for a supv, and she was nice, but again NO apology. I asked her if she sent her reps to Customer Service training, because I was listening for the 2 magic words, and she told me what they were, but still did not offer an apology.

What a lame company. If you work for Verizon, I feel so sorry you have to work for this piece of sht.

Verizon customer 11+ years. (No by choice).

Larry Hall - Verizon H8er ID: 56218C

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