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12/09/11 | 5:06AM
longest. hold. time. ever.

i called verizon customer service tonight and asked the computer to speak to an operator. it put me on hold. i have now been on hold, according to my phone, for 6 hours and 41 minutes. i'm not kidding. i just wanted to see how long it would go after it got to 30 minutes. my fiance and i went out to dinner and to watch a football game. we came back and the annoying hold music is still playing. this is ridiculous.

Anonymous - Verizon H8er ID: 582814



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Replies
12/18/11 | 3:16AM
Thats impossible! Tbey're regulated by the fcc so they have to have agents available and take calls within a reasonable amount of time. The company would be fined a lot of money.

VZScks - Verizon H8er ID: 9EB5D4


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