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12/30/11 | 5:03AM
Deporable Manager

Never do Business with the Verizon store in Lacey Washington. They have some of the most deplorable customer relations skills I have ever come across. I just spent over $1000 a day before christmas and found out today they gave me the wrong product. (XYBOARD 16gb) Went to get the right product (XYBOARD 32GB) and they wanted to charge me a $70 restocking fee for their error. With the store full of customers, the manager was rude, inconsiderate, unwilling to help my wife and I. When I called him on it he threw my wife and myself out of the store and said never to come back to his store again. I did not know that Verizon stores didn't have to go buy corporate rules and be nice to customers. Hmmmm a 20 something manager over rules corporate? I guess he thinks it is the way you treat a customer and share holder. Guess they want me to take my business somewhere else.

Anonymous - Verizon H8er ID: 0C1F42



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