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This Entry is Rated:
with 1 votes!

01/15/12 | 21:30PM
Blatant Bait and Switch

I just visited a Verizon store and had a terrible experience. My family and I are now planning to switch carriers.
I wanted to purchase the iPhone 4, just the iPhone 4, with 32 GB. When I get to the desk the sales rep rings us up for an iPhone 4 8GB. I say, no I want the 32GB. He tried to explain how they no longer sell those. I go over to a sign on a table that CLEARLY says "JUST REDUCED! iPhone 4 32GB $199.99." He says that since the iPhone 4S came out, they no longer offer the iPhone 4 is anything other than 8GB.
This is a blatant bait and switch! There is NO WAY a multi-billion dollar global company does not have the ability to switch a sign! And how is a produced "just reduced" if it is no longer offered!?
The worst part was the sales rep called me sweetie, how incredibly inappropriate and patronizing!
I hate verizon and I never want to deal with the company again.

Laura - Verizon H8er ID: 9961B7

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mashaGer - Verizon H8er ID: 70CFC7

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