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This Entry is Rated:
10
with 1 votes!


01/17/12 | 16:02PM
I love these guys

In the beginning we were overcharged dramatically. This I believe is because we set up service at a kiosk instead of a retail store. They gave us so much paperwork and BS as to why were getting charged so much which made it more confusing. One month into service, BAM.. Hidden charges that dint even apply to my account. 2 hours with customer support spent resolving that one. Next: 7 days past due on my bill I loose service with NO PRE-CALL. My bad, I should pay my bill? They should call and inform disconnect, I worked for a communications company for ten years. I called and payed my bill with automatic service, the day after service was reinstated I got a live call from Verizon saying I was past due and wondering if I want to interrupt a service suspension.. WTF?? My contract is up in less than 9 months and I will sureley be terminating service THE DAY my contract is up. F U Verizon Wireless!

Brady Hill - Verizon H8er ID: 9C77CD



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