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01/25/12 | 23:54PM

I suppose it is my fault for staying with this lousy company, however, my contract ends in March and I am done. I am switching over to Virgin Mobile and I will save hunderds of dollars. When I first got my phone 2 years ago, it didn't work. It died about a week after I started using it. When I went to the Verizon store to get a new phone, not only would they not exchange it, this stupid company tried to charge me some made up reconnection fee when my phone was never disconnected!! I refused to pay anything and demanded a new phone but all I got was a free battery. I have been using this POS phone since. RIDICULOUS. This is the worst company. They lack any sense of professionalism, ethics, or basic customer service. They should be shut down for their practices.

Nurses Who Hate Verizon - Verizon H8er ID: 23C60D

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03/11/19 | 7:57AM

Eugenecrome - Verizon H8er ID: FEA4B6

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