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This Entry is Rated:
7.4
with 5 votes!


02/01/12 | 2:51AM
How do you take Verizon to Small Claims Court?

I need to take Verizon to Small Claims Court...but how do you do it? I will not make one more phone call to them...I will send no more faxes to them with the information they request...only to have that person be out of the office. I'm done! You can sue them..but who do you serve the papers to? There is no Verizon office that I know of...just wireless and they won't deal with problems that are not wireless related. Can anyone help?

Sherry - Verizon H8er ID: 7ECC59



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Replies
02/03/12 | 16:20PM
The local BBB might be able to assist you and even document your problem. The state utility regulators and FCC should be your best bet especially if there are any physical technical issues. Small claims court would have to be for some sort of damages or breach of contract.

Verizon and other crybaby bells get away with alot more than they should because they sell alot of they deem to optional and/or unnecessary services yet they sell/deliver them over a regulated network. So alot of stuff they do literally falls in between a regulated public utility service and voluntary optional purchase of unregulated or mandated services. So is Verizon a business simply not fulfilling it's end of a contract or a utility not delivering services.

Anonymous - Verizon H8er ID: 068FB3

05/19/12 | 6:52AM
I also would like to take verizon (FIOS for TV, Internet, Phone) to small claims court. Did you find the address to serve papers to? I am in Los Angeles and am having too much trouble finding their address. I looked at the Secretary of the State's website at: sos.ca.gov/business, but 41 entries came up for Verizon. I talked to them on the phone and they don't know which one is Verizon either. Please Help!!! I think the best way to enhance your cause is to list the addresses of where Verizon can be served papers in every state on your website so more of us could easily take them to court, which will make them improve their inhumane customer service

Anonymous - Verizon H8er ID: 3C3FA9

07/17/12 | 15:47PM
When I filed a complaint with BBB (I am in MD), i found a similar problem. I chose to have it mailed to the billing address on our bill (PO Box 820041, Dallas TX 75392). It is a headache. I'm sure it is this way for a reason to avoid complaints and lawsuits. I tried looking for a regional office but it is hard to narrow it down. We'll see what happens.

Anonymous - Verizon H8er ID: 1E01CD

08/15/13 | 21:57PM
Here is the address you need
Verizon Communications
140 West Street
New York,NY 10007

Anonymous - Verizon H8er ID: B45538

04/01/14 | 12:09PM
Just to be sure.If I live in los Angeles, will this New York address work to serve court papers to Verizon?

Anonymous - Verizon H8er ID: FB5AB9

08/30/15 | 20:01PM
please everyone go online to the Attorney General complaint and file one...after numerous complaints they will have to investigate Verizons...

Anonymous - Verizon H8er ID: FAF938

11/11/15 | 0:12AM
Did anyone succeed in serving small claims paperwork against Verizon in California? The court has tried sending twice and they are returned - it appears Verizon does not have a Registered Agent in California...

Anonymous - Verizon H8er ID: 29573E


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