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02/01/12 | 4:10AM
REfusal to credit prepaid balance

What a crock! Verizon is definitely the most dishonest worthless cell company on the face of the planet. Been with them for five years or so, and Alltel for 8 years before that who they bought out. I finally got fed up with bills getting higher and higher and switched to Walmart Family Mobile. Saved enough the FIRST month to pay the early disconnect fee on Verizon. OH.. but... they refused to credit my account for the PREPAID 20 days which I didn't ever use. The Verizon rep went over the early disconnect fee... never mentioned anything about still charging me for a whole month when I disconnected after only a few days. Call them back today... Well... that's just 'policy'. Well Verizon.. your policy stinks... its unfair... and dishonest. I urge anyone and everyone to go to ANYone but Verizon Wireless! Go for MyFamilyMobile.com! I've had no problem with their service... and 1/3 the price!
(Please.. feel free to repost at your leisure! Get the word out to as many people as possible.)

Anonymous - Verizon H8er ID: 7A9895



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