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This Entry is Rated:
2.7
with 6 votes!


02/18/12 | 3:40AM
Throw a way a brand new phone.. sure why not verizon?

I have been a verizon customer for over 10 years.

I have had 4 droids all die. My upgrade date is next week. I wanted to upgrade to an apple product.

They said NO WAY, apple has a no exceptions policy. EVEN if my phone is broken (it won't make calls) they would rather send me a new phone for a week and then have me throw that one in the trash. In a week I can upgrade to the iphone. The rep said it was crazy but could do nothing about it.

This is the worst customer service ever!

mathdoc - Verizon H8er ID: 159635



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