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02/22/12 | 15:05PM
Lies

I found out that Verizon was increasing the admin fees in Jan 2012. In the contract it says that you can leave your contract early w/ no ETF fees if the prices increase. I called up Verizon and they released me of my contract (always get this in writing!!). I then switched to Page Plus Cellular for 30% of the cost of Verizon for the same network and features. Verizon LIED THEY STILL CHARGED ETF FEES!! Even after telling me I was released of my contract. They would not budge after hours on the phone with CUSTOMERNOSERVICE. Ugh I hate Verizon!

Anonymous - Verizon H8er ID: 990826



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03/03/12 | 20:29PM
Just another corporation trying to shift their costs, the costs that normally come with any business to the customer. It is a defacto price increase.

There is probably an executive and/or division of the company that is under order or incentivized to lower their costs and/or increase revenue.

There is no such thing as an expense free business. The forms of payment are common, normal and accepted by the business community. These corporations are trying to make you feel guilty because you chose to pay a certain way but the choices were made by them. They are trying to justify shifting the cost their business to you.

What would these kiddy cats do if they had to actually compete in a contract free enviorment. They force & extract loyalty from you by demanding you sign a contract to get their product because they only way they can get most to keep using their product is forcing the use or enforcing penalties for not using it. Ironic that the ex baby bells have taken their corporate state government sanctioned monopoly into the contrived free market of wireless or fios services .

Corporate greed and insults at their finest.

Anonymous - Verizon H8er ID: 71B72B


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