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02/23/12 | 4:57AM
Verizon Raped My Family

Verizon Raped My Family

Press Release:

Since July 14th, 2011, after a mediation session with Verizon, I pondered whether I had the strength to expose Verizon for all they had done to my family. I knew that once I wrote this letter there would be no turning back. I thought of the last seven and a half years of my family’s fight for survival and for justice against one of the most powerful companies in the world. I thought about that day sitting across the table from three Verizon attorneys and the Human Resource Partner from Verizon only to be further belittled, threatened, and bullied.
In August, 2011, a strike had been going on at Verizon. I noticed numerous television, radio, and internet releases stating that the picketing Verizon employees were acting inappropriately. Verizon and the media were stating that the union members stepped over-the-line in the verbal attacks that were going on each day since the strike.
I beg to differ, as being a former Verizon employee for 11 years in both union, and as a part of management. I saw abuse that was way out- of-line, including physical and verbal exploitation from Verizon management that was permitted each day. I observed how Verizon was trying to get the public’s sympathy as to the poor language that appeared to be going on but the public does not know the truth on what happens from within.
I complained for four years about Verizon management acting in the same abusive fashion and was ignored. Why is inappropriate now, but was acceptable for management to act that way to myself and their employees while I was employed by Verizon.
While sitting in depositions, I heard Verizon state that their Verizon Business Code of Conduct is just a guide and down graded the significance of the Verizon rules as it not to be taken seriously. For seven and a half years, I waited for Verizon to stand by their Business Code of Conduct and tell me, “Thank you for being a role model employee, and ensuring that all our employees continue to work in a safe and healthy environment, free of hostility, discrimination and racism.” Instead of holding the unethical Verizon management accountable for inappropriate behaviors, they came after me.
On several occasions, Verizon management advised me that I treated the employees too well and that I needed to fire or suspend employees to be considered a good manager. I do not consider this being a good manager. That is a manager that leads by fear and intimidation and that is not leadership. That is a manager that lacks leadership and utilizes his power to the limit. This is very wrong and unacceptable in any company. Leaders come in all different shapes, sizes and colors, but ultimately, were you respected and did you produce good results.
Why did I choose to expose Verizon today? I chose to expose Verizon for the common good of all. I did it for the right to be treated as an equal and to receive justice.
This fight with Verizon is about the history of so many before me that gave their lives so I could have mine. From the beginning of time well into today the rights of so many people are taken away from them only because they were not of the right color. Color should never play a part in anything for any reason.
This fight against Verizon is about accountability and justice, as Verizon refused to see. In fact, Verizon has done the complete opposite and released a full blown retaliatory mark on my life.
Beginning in 2004, several incidents have happened that would be too much to put in this letter to be released to the public at this time, so I will just cover just a few items.
In 2004 when I decided to make a stand against inappropriate mistreatment to Verizon employees in general, the punishment and targeting began to evolve.
One form of retaliation and punishment was that I had to sit in the back of the room in a corner, as I was not allowed to choose where I sat while attending some Directors Meetings at Verizon. I had to listen to Verizon management tell me that because I’m black, I will never be an equal. I had to sit there and listen to Verizon management state that blacks were stupid and less deserving, and that our positions were only granted to us because of Affirmative Action. I had to sit and listen to why female black lesbian’s were hired and promoted as well as listen to the type of foods black people like to eat.
After seven and a half years my story is still is not over as I am still in federal court in Boston Massachusetts awaiting the second summary of judgment decision. I will continue to fight for justice and my honor. I am on the verge of losing all that I have worked so hard to gain. If my losses were due to the current state of the economy, then that would be one thing. But my losses are due to the overt acts of Verizon and I fully blame Verizon for the destruction in my family’s lives.
On July 30, 2011, at 5:30 am, I opened my Yearly Bible that I read often. The next section to view was “PSALM 7:1-17.” It said:
“I am depending on you, O Lord my God, to save me from my persecutors. Don’t let them pounce upon me as a lion would and maul me and drag me away with no one to rescue me. It would be different, Lord, if I were doing evil things – if I were paying back evil for good of unjustly attacking those I dislike. Then it would be right for you to let my enemies destroy me, crush me to the ground, and trample my life in the dust. But Lord! Arise in anger against the anger of my enemies. Awake! Demand justice for me Lord! Gather all peoples before you; sit high above them, judging their sins. But justify me publicly; establish my honor and truth before them all. End all wickedness God, look deep within the hearts of men and examine all their motives and their thoughts. God is my shield; he will defend me. He saves those hearts and lives are true and right.”
I knew right then and there that I must carry on this battle against Verizon. I knew now was the time to expose Verizon for the immoral and unethical company they really are. I want the world to know what my family has been through and why.
I will do it for so many employees have no strength or courage in the past and present to do so, I will do it for them. For the ones that they targeted and fired, without cause or reason, I will do it for them. For those who were discriminated against because of their differences, I will do it for them. For those who were denied equality because of their color, I will do it for them. For the ones that came to work honorably each day only to be harassed, degraded and treated poorly, I will do it for them. I will do it for the families that paid the ultimate price because of the horrible treatment their family members endured at Verizon – I will do it for them.
Occasionally, there comes a time in one’s life where you have to make a stand for something. So many before me stood up for what was right even though they knew that they or their families may pay a price for justice or for human rights. They decided, “No more can I sit here and be disrespected, no more can I allow people to treat me in a fashion against my human rights and no more shall blood be shed on the backs of the righteous.” Things have got to change and sometimes it starts with one and ends with millions.
To make a stand alone leaves one feel stranded. I am tired of fighting this alone and I am asking help from you to get my story out for myself and for others with the intention that it will help many and to finally seek accountability and justice against Verizon.
I was violated while working for Verizon Communications from 2004 – 2008 and still up to the present, as I still fight to be heard. This happens to so many employees in Corporate America. People wake up and go to work with the best intentions, only to be assaulted, discriminated against and abused. They get bullied, harassed, racial comments thrown at them and are forced to endure the pain. As I looked at the National Statistics on Workplace Violence it stated that 1.7 million people were victims of violent crimes. Why? Some companies like Verizon do nothing to stop or reduce the violence and poor treatment within their company. They ignore things when complaints are made, by their own employees’ complaints because of corporate bureaucracy gets in the way of justice and accountability. Employees are either blackballed, targeted and harassed endlessly until they either give up or the company fits them into a layoff to cover up the real reason why the termination was planned.
The Declaration of Independence state that; “We hold these truths to be self-evident, that all men are created equal, that they are endowed by their Creator with certain unalienable Rights, which among these are Life, Liberty and the pursuit of Happiness.” It was also used by Martin Luther King.
It never stated that, “If you have money or power you have a right to anything greater, including justice. That power and money supersedes the rights to manipulate or confuse the justice system to their benefits and not allow a man with fewer fortunes to be denied of his rights.”
I am a man who has stood up against racism, discrimination, bullying, harassment, hostile environment, belittlement, threats, and retaliation, all while working for Verizon Communications. I am a man who is trying to hold his family together while in the process of trying to fight for my rights to be heard. I am a man who has brought up his family on morals, discipline, character, hard work, dedication and conviction to believe that good things happen to good people. I am a man who could not be more proud of my family for all their trust and faith in my conviction. I am man who is a proud servant in my community and deserves to be heard.
I am a U.S. Marine that was honorably discharged who understands the essence behind pride, honor and courage. I am a man who believed at one point that color did not matter and to treat everyone with the utmost respect, up until I worked at Verizon. I was then witness to the power of color in seeking justice and equality.
I am a man, who, as of July 8th 2011 after seven and a half years of fighting for justice, is fed up with the lack of justice that I am trying to obtain. I am a man only asking for judgment from a jury of my peers. However, I am a man asking only for the opportunity to be heard as an American fighting against a Giant - Verizon. A giant that has a lot more money, more connections and a lot more power than I do, as I cannot allow Verizon to continue to bully and overpower me any longer.
Many may wonder why I decided to name this title page (and my book to be), “Verizon Raped My Family.” As offensive as this may sound, I was looking for something that clearly defined how outrageous the violation was that Verizon inflicted upon my family, and I found it. One of the definitions of rape is defined as, “An Outrageous Violation.”

The acts that were caused by Verizon management were also protected and covered up by Verizon’s upper management. These acts to my family and I were an “Outrageous Violation” to my Human Rights. It hampered my ability to live with dignity, work in a safe and healthy environment, to be treated as an equal based on my color and to receive equal justice while working for Verizon.

If Verizon in 2004 would have taken the appropriate action when I reported the treatment of some very abusive, immoral, violent, racist and illegal managers, I would never be writing this letter today. Instead, Verizon continued to cover up these managers. If Verizon had done the right thing seven and a half years ago, no one would ever have heard about how bad working for this fortune 500 company could be. Life would have been great for my family. We would have had the life that so many others have had because it’s a normal life. Waking up each day going to a place that you enjoy working at and expecting to be treated with common courtesy and respect, is a normal thing. Not at Verizon.

I have had to take so much time out of our lives writing many wasted letters asking for help. I spent so many nights documenting my day; sleepless nights, hours by the computer; time away from my family and precious moments with my wife while she was battling cancer three times while dealing with these issues with Verizon. This added additional stress onto her life and prolonged her battles back to good health, as she was worried about me. What makes me even angrier is that Verizon had full knowledge of my wife’s illness (from beginning to end) and still had no problem beating me down. One of the times when my wife’s cancer worsened, Verizon was in the process of moving me to Boston (over one hour further away from my home excluding traffic conditions). I had advised them that my wife needed me and informed them with the situation. My boss, advised me to pack my bags regardless of my reason. Retaliation was the norm and everyone was aware of this.
Today, I decided that I will use my first amendment rights of “Freedom of Speech” and my right to the “Freedom of Press.

My name is Neal W. Dias and I’m from Swansea, Massachusetts. I am 46 years old and my family and I have been through emotional devastation at the hands of Verizon over these last seven plus years. It is difficult for me to tell you the pain we have suffered and the tears we have shed during those years. As a family, we have had many sleepless nights. We have had fights that should have never happened. The stress was added to our lives as unpaid bills that normally had been paid weren’t. I have had to deal with collection notices that should never have arrived in our mail boxes. For These reasons, our pain had deepened and our children have paid an ultimate price for Verizon’s wrongdoings.
My family is absolutely wonderful, and I mean truly wonderful and I love them so much for their strength and support of me. They deserve more, so much more than this and I am sorry for their pain. I refused to allow anyone to step on me in the way Verizon has and it cost them so much. But I cannot give up until I see justice served and Verizon is held accountable for their misbehavior towards me and many other Verizon employees.
Today I will provide an outline of what has transpired over the last seven and a half years. I have thousands of documents and proof that I have collected over time to prove my case. With this letter, I will attach other documents that will help you to understand the magnitude of this conspiracy to terminate me and the power to suppress justice as well as the violation of my human rights. I can send additional paperwork, notes, proof, productivity reports, my accomplishments, witnesses, affidavits etc and do an interview if necessary, whatever it takes to expose Verizon.
In 1997 I was hired as a lineman. After receiving my first of two degrees, one in Electrical Technology, and working on my second degree in Business Management-Human Resources, I decided to apply for a position in management in 2004. I was hired, and started in the Brockton Massachusetts garage at 1690 Main Street. Within a short period of time, my natural leadership was noticed and I advanced very rapidly and was now on the fast track within Verizon. I became the number one operations manager in that garage as to leadership, productivity, and reliability. I was respectful, courteous, outgoing and on target to move forward.
I was soon appointed as one of the top members on the Verizon New England Diversity Committee. After successful achievements, I had received top honors in New York by one of the Presidents in Verizon in front of hundreds of higher executives and managers as well. I was the leader in helping to ensure that Verizon’s first-ever “Verizon Diversity Week” went according to plan. I was the guest speaker that week in garages throughout Southeastern Massachusetts and in Rhode Island. I was also responsible to ensure the scheduling of all speakers throughout Verizon New England. The lectures that took place from New York to New England during the Verizon Diversity week was focused on the importance of inclusion, diversity, respect and teamwork in the workplace, as it was seriously lacking at that time. It was for all the employees in Verizon New York – New England, not just for certain groups of employees within the company. It was a success and this was the reason for my award in New York.
I was the only Verizon employee in New England to be nominated to attend a top minority mentoring and leadership course in Boston, Massachusetts called the “Partnership Inc” in 2005. At the graduation commencement, I was nominated (by my peers) as the top male graduate giving the commencement speech. This took place in front of the class and alumni from many fortune 500 companies, Harvard Professors, CEO’s and other top minority professionals.
I was recognized and nominated for many top honors within and outside of Verizon and was on other leadership boards as well. I received numerous awards and recognition letters for outstanding customer service and helped to improve other managers’ productivity in the district. I did things that benefited Verizon and was applauded for it. I was also asked to volunteer my service representing Verizon in Boston and New Bedford, Massachusetts, to partake in functions for the less fortunate as well as being a part of Junior Achievement representing Verizon, at the local school during class time.
Outside of Verizon, I was the lead organizer for the rebuilding of a sports complex for the Swansea/Warren Rhode Island Pop Warner Football and Cheerleading league. I was awarded for “volunteer of the year for my contribution.” What made it even more special, was that my children were not active in the league. I did this just to help out when I was called upon to do so. I would always come and help anyone in my community when called upon with no intensions or expectations in return. It’s in my soul to help. That’s just me.
I was and still am second in command on a fundraising committee to raise money for children in a local High School and College in Fall River. I am heavily involved in my community and enjoy helping others.
One the greatest days of my life (aside from the births of my children and the marriage to my wife), was the moment when I could finally say, “I made it” after all the sacrifices, hard work and education at night, and after long days at work and raising a family.
One day, I was flying into New York City to the Verizon Headquarters for Business. I was selected to attend a Directors’ Diversity Meeting, filling in for Director Marianne Ryan of the Diversity Committee. I was only an entry level manager “called a first level manager” and I was representing the Verizon New England Diversity Committee. I was in my favorite suit feeling very proud of myself for the success that I had worked extremely hard to achieve. As I arrived at the airport and proceeded down the escalator there it was – a sign with my name on it. The sign said, “Verizon” on the top and “Neal Dias” below. There stood my limo driver holding a sign for me. I proceeded to the limo where he opened my door and, most of all I will never forget the ride into the city. That day, the world was so perfect and stood still just for me as I was heading to Verizon Headquarters. I took it all in and wished my family was with me to experience this. I looked at every sign, every building and when I saw the billboard with Verizon on it, I was in awe. I can still remember the day - I pulled up front and the employees going into the building were looking at me, as I was getting out of the limo. I felt on

Neal W. Dias - Verizon H8er ID: F5E97F

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02/24/12 | 1:43AM
Mr Dias, I need to get in touch with you. I am a former manager with verizon and I too was fired in 2008 also in Massachusetts.

Is there an e-mail address where I can reach you?

Former Vz manager - Verizon H8er ID: C71327

02/24/12 | 23:28PM
I do not doubt one word of your post. VZ can and has tortured many families since forced reductions were being made after the merger.

Anonymous - Verizon H8er ID: F0D05E

02/27/12 | 3:38AM
This is pretty typical in Verizon and other crybaby bells. First problem is the monopoly attitude NEVER left the company. For decades you had to hear pre-break up/pre-divestiture company whine,complain and cry about Judge Green & 1984.

In field or tech side of the company including the cos/equipment offices you were always looked at differently upon by predivestiture employees union & management alike. You were 'ranked' by what your job was at the time of divestiture or if you were with the company before divestiture. This leads/lead to a whole bunch of training,skill,experience and competence issues. This lead to trouble shooting and new work/plant issues. Why do you think DSL sucks so bad in many cry baby bell districts?

Pre and post divestiture rankings/attitude leads to more than employee/work place issues it leads to all the political and consumer crap you see going on with the cry baby bells. More importantly the monoply days mindset gets passed down to new employees who in turn spread that same attitude like a disease. And it all comes back to the I can do what I want when ever I want because we are ooops ment were a monopoly.

There were managers that never bothered with proper billing until the late 90s when their job was on the line. This cost the company money and alot of complaints from incorrect billing and/or messed up work. This is a primary example of management never coming into the new company and business of unregulated billable work which includes a paying customer.

Long story short, the good old boy network in Verizon is the predivestiture mindset & employee of the monopoly called ma bell. Most of the company politics revolve around this unofficial issue.

Anonymous - Verizon H8er ID: 200691

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