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This Entry is Rated:
9
with 1 votes!


04/09/12 | 21:21PM
Verizon CS Sucks

Verizon is quick to advertise what seems to be a good deal and when you buy you get charged instantly but try getting a refund when the plan and phone discounts they sold you don't exist.
I just off the phone with the 6th customer service rep since I returned my phone last month and each one said, no problem, your account will be credited in 48 hours. Well guess what, still no credit and now they tell me I'm past my return time.
Just a bunch of idiots answering phones that don't know their job. I guess I go to the better business bureau next.

Chris - Verizon H8er ID: 6E5A54



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Replies
04/10/12 | 14:23PM
Chris,
Wish I could bring you good news but I've been fighting them since July 2011 ! I've gone the BBB route, Department of Consumer Affairs, FCC and have raised hell with them on a regular basis. It appears they are too big to beat but I'm not giving up!
This website is just ONE site where you can post your issues. Here's another one for you to post but like all others, about the only thing you can accomplish is HOPE to spread the word FAR AND WIDE so others will hopefully avoid VERIZON with a passion ! This is a website I started about 2 months ago and hope everyone will post their issues there to spread the word.
http://www.wewerecheated.com

Glen Rushing

GlenR - Verizon H8er ID: CA105D


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