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This Entry is Rated:
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05/15/12 | 20:38PM
Says I haven't paid bill

I have been a Verizon customer for years. I never had any trouble with their billing until just recently. I pay my bill through my own bank which sends Verizon a physical check.

Verizon says that I have not made a payment for February 2012 and March 2012 and yet I have the cancelled checks from my bank where they were deposited. Previouse checks were endorsed my JP Morgan Chase but the last 2 were endorsed by Bank of America.

I have proof that I paid, my bank has proof that I paid and yet Verizon has my account set for suspension for non-payment.

My bank is investigating. I have a feeling that my bank will find out that Verizon deposited my 2 payments to the wrong account. Problem is it will take my bank up to 90 days to investigate this issue to find out the real culprit... and I am on the hook for enormous double billing!!!

Anonymous - Verizon H8er ID: 8BF774

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